Accessibility Statement

Accessibility Commitment of levo-smart.com

1. COMMITMENT

Levo Key Holders, S.L. is committed to making levo-smart.com accessible to the widest possible number of people, regardless of their abilities, technology, or browsing method.

As a technical reference, we use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, and the requirements applicable to e-commerce services.

2. COMPLIANCE STATUS

This website is currently undergoing review and improvement. Until a technical and functional audit is completed, its status is considered partially compliant, as there may be content or components that do not yet meet all applicable criteria.

3. CONTENT THAT MAY NOT BE FULLY ACCESSIBLE

Some older images may lack sufficiently descriptive alt text.
Certain videos may not yet have subtitles, transcripts, or audio descriptions.
Some third-party components—payment, maps, social media, chat, or anti-spam protection—may have limitations beyond LEVO’s direct control.
There may be contrasts, sizes, focus states, or keyboard navigation paths pending adjustment.
Some older downloadable documents may not be correctly tagged for screen readers.

4. MEASURES ADOPTED

Use of a consistent heading structure and clear language.
Progressive review of contrast, keyboard, visible focus, forms, and error messages.
Incorporation of alternative texts and improvement of subtitles and transcripts.
Testing on different screen sizes and with assistive technologies.
Accessibility review when incorporating new content and features.

5. REPORTING INCIDENTS

If you encounter a barrier or need information in an alternative format, please write to info@levo-smart.com or call +34 91 630 36 71. Please indicate the page, the problem encountered, the browser or device used, and, if possible, attach a screenshot. We will try to respond within a reasonable timeframe.

6. APPLICATION PROCEDURE

If the response does not resolve the issue, you can contact us again, providing the request number or date for review. You may also use the applicable complaint mechanisms in accordance with accessibility and consumer regulations.

7. PREPARATION AND UPDATE

This statement was prepared on August 17, 2026, through a preliminary internal review. It will be updated after audits, relevant design changes, or the incorporation of new services.